Privacy and cookies

Privacy Policy

We respect and are committed to protecting your privacy. The following discloses the information gathering and dissemination practices of Digicel (which is referred to as "Digicel", "we", "our", or "us"). Please note that this policy in no way supersedes, replaces, or otherwise relates to the privacy policies of our customers. We have created this privacy policy so that you can understand the care with which we intend to treat your personal information.

To report any abuse or violations of Digicel's services, or to contact us with any questions or concerns regarding this privacy policy, please go to our contact us page.


Information Sharing and Disclosure


Digicel will never use, sell, share, disclose, or rent personal data to any third parties.



Information Collection and Use


Digicel collects information at several different points on our web site in order to better serve client and visitor needs. For each visitor to our web pages, our web server automatically recognizes and collects only the visitor's domain name or IP address, aggregate information on what pages visitors access, information volunteered by the visitor, such as survey information or email address related to permission-based subscription to our email alerts, e-newsletters and promotional emails, and logins to access portions of the site related to their Digicel account.

The information we collect is used to create demographic profiles of our subscribers, clients, and visitors so we can improve the content of our web site and email alerts. No personal data is shared with a third-party or any other organizations for commercial purposes.

In cooperation with our clients, Digicel collects lists of data including personal email addresses with the purpose of delivering permission-based campaigns to those lists.



Cookies and Other Tracking Technologies


Some of our web pages, and some of our partners and clients, utilize cookies and other tracking technologies, such as a single pixel gif, to record session information. Digicel uses single-pixel gif images to count web page accesses and gather some general statistical information such as if a webpage has been accessed. Collected information is tied to the users' personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our web site, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.



Links to other Web sites


Digicel's web site, or messages created with Digicel, may contain links to other web sites. Digicel is not responsible for the privacy practices or the content of such other web sites. Third parties may independently collect information about web site visitors when they view ads or other communications from third parties through Digicel products or services. If visitors do not want those companies to collect information about them, they should contact these companies directly.



Confidentiality and Security


Digicel maintains all customer data in a carrier-class secure facility protected by firewalls and other security devices. These measures are designed to protect visitor and client information from loss, misuse, or unauthorized alteration. 


Unsolicited Commercial Email (SPAM)


Digicel is committed to providing a permission-based model for email marketing. To that end, we carry a strict anti-spam policy and do not send unsolicited material to the emails of recipients who have not expressed their permission to receive communications. Additionally, Digicel services may only be used for lawful purposes and may not violate any local, state, federal or international laws.



Opt-Out and Update of Information


If an individual no longer wishes to subscribe to Digicel's email alerts, e-newsletters and promotional communications, he or she can easily opt-out using the Unsubscribe link included in each communication, or he or she may reply to the email requesting to be removed from the list, contact us at

Likewise, a subscriber may contact us to update his or her information by replying to the emails, emailing Requests will be handled within 24 hours.


Questions and Suggestions


If you have any questions or suggestions regarding our privacy policy, please contact us by visiting our contact us page